Getting more for less

Value for money (VFM) is a fundamental business driver for every housing provider in terms of service delivery and regulatory expectation. You must ensure – and be able to demonstrate - that you are getting maximum return from each part of your budget.

  In turn, that must translate into improved service delivery and customer satisfaction. But, value for money is not always easily achieved.

VFM is not the responsibility of one department but means changing processes, work practices and staff behaviour at every level of the organisation. To be effective, VFM should become an integral part of your organisation's culture. This includes developing an increasingly two-way relationship with residents designed to give them more control over the content and priorities for service delivery. We have experience of designing and implementing innovative VFM strategies. We can help you:
  • Design and implement VFM strategies
  • Meet regulatory requirements for VFM within your organisation
  • Free surplus resources for investment in new and improved services
  • Manage organisational change to drive a VFM culture

Key elements

  • Strategic advice and review
  • VFM evaluation, planning and implementation
  • Performance measurement and improvement, including benchmarking and Operating Cost Index (OCI) analysis
  • Change management
  • Resident involvement and empowerment

How can we help?

To discuss your needs in strictest confidence.

Call 01732 749422 or 07796 266994
Email us here