Giving voice and choice to residents

It is essential that every social housing provider – whether housing association, ALMO or local authority – puts their residents at the centre of everything we do. It is not enough to deliver quality homes, our business is the building of strong and sustainable communities.

  That means more than simply asking residents what they'd like. It means empowering them – giving them choice and input into the decisions that will affect the quality of their lives. As the TSA moves towards co-regulation, effective resident involvement will become even more of an imperative than it is today. We have experience in:
  • Empowering resident groups to manage the provision of specific services
  • Establishing resident and tenant forums and steering groups
  • Delivering a wide range of community-based programmes
  • Delivering person-centred support for older people
  • Introducing individual budgets into support services

Key elements

  • Strategic planning and advice
  • Community consultation and market research
  • Development of resident forums and steering groups
  • Community programme planning and implementation
  • Staff training and mentoring

How can we help?

To discuss your needs in strictest confidence.

Call 01732 749422 or 07796 266994
Email us here